Our client, Mrs X had previously had an operation to remove some of her bowel, which meant her body found it harder to absorb vitamin B12 through her diet and put her at a greater risk of suffering vitamin B12 deficiency.

A number of years later, Mrs X suffered with symptoms that were classically associated with vitamin B12 deficiency. She experienced a loss of temperature sensation, fatigue, pins and needles and problems with co-ordination, so was given vitamin B12 injections every 6 months or so for about 5 years. Her injections were stopped after a blood test came back normal.

Over the next 4 years, Mrs X’s symptoms deteriorated. Nerve conduction studies showed permanent sensory damage in the form of peripheral neuropathy.

She must now take vitamin B12 injections for the rest of her life and is under the care of a haematologist. Mrs X had to quit her job and the sports she loved due to fatigue and difficulties standing.

Our medical expert evidence confirmed that our client’s B12 injections should not have been stopped and had they not been, she probably would not have developed her neurological problems.

This was a challenging case which was fought by the Defendant, but a settlement of £10,000 was ultimately secured for Mrs X.