Client Feedback Questionnaire - Taylor&Emmet LLP Solicitors

The member of staff who dealt with your matter/enquiry was:

If you visited one of our offices please tick which site(s) you attended:

Were our offices easy to find?

Were reception staff polite and efficient?

Were the meeting room facilities adequate?

Were you seen on time?

Were you able to speak with the person dealing with your matter when you wanted to?

Did we make our charges and costs clear at the start and throughout the progress of your matter?

Did you understand the legal language your advisor used?

Please tell us how you heard about Taylor&Emmet LLP:

If you would like to receive specific marketing from certain departments within Taylor&Emmet LLP please indicate your preferences ticking the relevant boxes:

Conveyancing Family, matrimonial & childcare Personal injury & clinical negligence Commercial property Corporate finance Employment law Commercial litigation Insolvency & debt recovery

Overall level of service

Quality of advice received

Please provide any further comments or suggestions that may help us to improve our level of service:

Thank you for completing this questionnaire. Your responses are completely confidential. However, if you would like us to contact you to discuss any of the issues raised, please complete your name and address below.

If you no longer wish to receive marketing literature from Taylor&Emmet LLP or you do not eant your details being used please tick the box:

Yes

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